Frequently Asked Questions

The Backdrop Specials come with a pre-designed mockup. No substitutions or changes are allowed. Please do not ask. If you're looking for a more customizable option, please complete the Event Styling Form on our website.

Add-Ons are available at an additional cost. Prices vary depending on factors such as size, quantity, materials, etc.

You may include additional rental items; however, they must be selected from our Rental Inventory. We kindly ask that you do not request items not listed.

Availability is limited and reservations are on a first-come, first-served basis. The Backdrop Specials may end at any time.

Delivery, pickup, and applicable fees will be added to your quote based on your event location.

This package requires a minimum of 1 hour for setup and 30 minutes for breakdown. Indoor and outdoor setups are permitted.

The backdrop specials are listed under Rental Inventory - Backdrop & Arches. Once we receive your Wishlist an automated email will be sent titled “Action Needed: We need more details to finalize your quote”. Please note that we’re unable to provide a quote until we receive your response to this email.

To book our decorating services, please follow these steps:

1. Determine Your Package: Decide if you’d like the Focal Point or Full-Scale Decor & Design setup. Additional services can be added to the Full-Scale package, and we’ll assist you from start to finish.

2. Submit an Inquiry: Fill out the inquiry form on our website to provide details about your event.

3. Consultation: If your inquiry is accepted, we'll schedule a phone consultation to discuss your vision and needs.

4. Review Estimate: After the consultation, you’ll receive an estimate detailing the services and costs.

5. Secure Your Date: Once you accept the estimate, you'll need to sign the contract and pay a deposit to reserve your date.

A focal point setup is a budget-friendly option that captures attention at events, highlighting decor in key areas. The main difference between our two decor and design packages is that the focal point option DOES NOT include table decor, chairs, tablescapes, linens, or centerpieces. To see the services our clients have chosen, check our posts on Instagram or Facebook, where we detail the services rendered in each caption.

Please check the Event Styling Form for the current dates we are accepting inquiries for Decor & Design services. We are unable to respond to requests for event dates that fall outside of our open booking timeframe. Please refer to the booking calendar on the Event Styling Form for current availability.

Please note that this booking timeframe only applies to our Focal Point and Full Scale packages and does not affect any of our other services.

No, we do not offer balloon decor as a standalone service at this time. However, our Focal Point and Full-Scale Decor & Design packages do include balloon decor as part of the setup.

Yes and/or no: our event decorating service requires you to have a venue secured before we can schedule a phone consultation for any decor and design packages. So, yes, if you plan to find your own venue or select a focal point package. However, no, if you choose venue scouting as an added service to the Full-Scale Decor & Design package; in that case, we’ll help you find and secure a venue.

Yes, if you choose NO ADD-ON SERVICES or a service WITHOUT venue scouting (exceptions apply, see the event styling form). The venue contract provides important information, including the event date, time frame, and terms and conditions. Our design concepts are shaped by the venue's layout, much like you wouldn’t buy furniture for your home before securing the space. It's essential for us to know where we’ll be decorating! WE DO NOT CONCERN OURSELVES WITH THE VENUE'S COST. We prioritize our clients and use the information you provide to assist you effectively.

Yes, you need to attach at least one, and we may request additional ones via email. However, don’t overthink it; we use what you provide to determine how we can assist you. The materials are solely for understanding your preferences.

The total setup time will be detailed in the contract. However, we require a minimum of 2-4 hours for Focal Point setups and 4-8 hours for Full Scale setups, depending on the design concept. Breakdown times for both services typically range from 1-2 hours.

Events ending after 10p are subject to additional fees, if approved. Please note on the inquiry form if you're requesting an after-hour breakdown.

In most cases, our maximum for staging is 100 seated guests (exceptions may be made in some instances). However, we can accommodate as many guests as allowed by your venue's contract. Please note that the seated guest count significantly impacts the budget for Full Scale Decor & Design services.

Our decor and design service package starts at $3,000+ for a Focal Point setup. Each event concept is custom designed based on your wants and needs to bring your vision to life. Please plan for flexibility with your decor budget, as prices may vary depending on the specific services you request.

This service operates on a commitment-based model and is essentially complimentary with our full-scale decor & design package.

The total price may include the design concept, custom graphics, printing, rentals, materials, delivery drop-off/pickup, on-site staffing, setup/breakdown, labor, and production fees, all of which are part of the decor and design budget. Additionally, Maryland state tax (6%), a refundable deposit, and a service fee will apply to all invoices.

Yes, during the estimate phase, you’ll receive a breakdown of the total cost. Payment arrangements can be scheduled weekly or bi-weekly, typically due on Fridays. The total amount must be paid at least 2 weeks before the event date.

We accept all major credit and debit cards. Payments can be made by invoice only.

No, we do not offer outdoor event services at this time. However, you can browse our rental inventory and select from our luxury decor rentals for your outdoor event. view inventory.

No, we do not offer dedicated wedding services at this time. However, you can browse our rental inventory and select any of our luxury decor rentals for your wedding or reception, view inventory.

Yes, but we strongly recommend having the decor and design consultation before submitting a Wishlist for rentals. Inquire here