Frequently Asked Questions

First, determine what service you're interested in booking. We offer two main packages, Focal Point & Full Scale Decor & Design setups. Submit an inquiry, we'll be in touch by email within 48 business hours M-F. Please note, we do NOT respond in most cases to Direct Messages "DM's", phone text, emails or calls pertaining to service related questions. ALL INQUIRIES MUST SUBMIT AN INQUIRY FORM! See more information about our services here.

Our booking schedule is open 4 months in advance. On the 1st of every month a new booking month will open. We do NOT respond to inquiries submitted outside of the open booking months.

NO, not at this time, however our Focal Point & Full Scale Decor & Design packages does include balloon decor.

Yes and/or No, our event decorating service requires the client to have a venue/location secured before we can schedule a phone consultation for any decor & design packages, so YES, if you plan to find your own venue. However, NO, if you choose venue scouting as a service added to the Full Scale Decor & Design package, we'll help you find/secure a venue.

Total time calculated will be disclosed in the contract. However we require a minimum of 2-4 hours for Focal Point setups & 4-6 hours for Full Scale setups depending on the design concept. Breakdowns for both services are between 1-2 hours.

Events ending after 10pm are subject to additional fees, if approved. Please note on the inquiry form if you're requesting an after-hour breakdown.

In most cases, 100 seated guests are our max for staging (exceptions can be made in some cases), however you can still have as many people as possible in capacity with your venue's contract. Keep in mind, the seated guest count plays a major role in budget for Full Scale Decor & Design services.

Prices may differ depending on the services you request. The event concepts are custom designed to each client, based on wants & needs to execute your vision. Full Scale Decor & Design concepts require a minimum of $4k+ STARTING BUDGET.

The total price may include design concept, custom graphics, printing, rentals, materials, delivery drop-off/pickup, on-site staffing, setup/breakdown, labor and production fees. Which are included in the decor & design budget. In addition, MD state 6% tax, refundable deposit & processing fees are added to all services.

Yes, in the estimate phase you'll receive a breakdown of the total cost. Payment arrangements are scheduled weekly or bi-weekly & are due on Fridays in most cases. Total due must be paid 2 weeks before the event date.

All major credit & debit cards are accepted. Payments are made by invoice only.

No, not at this time. However you can browse through our rental inventory & choose any of our luxury decor rentals for your outside event, view inventory.

No, not at this time. However you can browse through our rental inventory & choose any of our luxury decor rentals for your wedding/reception, view inventory.

Yes, you'll have to go through both of the booking inquiry processes. See more information about our services here.